Do I need my own WhatsApp Business API number?

Yes. Supasend connects to WhatsApp's official Cloud API. Setup uses Meta's own Embedded Signup flow, and coexistence mode means you can keep sending and receiving from the regular WhatsApp Business app at the same time.

What happens after my 7-day trial?

Paid plans bill through Razorpay. You're not charged during the trial. It converts to a paid subscription automatically at the end, and you can cancel any time before or after that.

Is WhatsApp messaging included in the plan price?

No, and we'd rather say that upfront. WhatsApp charges per message outside a 24-hour window, and we pass that through at cost with no markup. Inside the window, every number gets 1,000 free replies a month, after that in-window replies bill at WhatsApp's own rate too. That's where most AI-inbox activity happens, and most accounts stay well within the free allowance.

Can my whole team share one inbox?

Yes. Invite teammates as admin, manager or agent, and choose what each of them sees: every conversation, just their own assignments, or a mix.

Do I need a Shopify store to use this?

No. Supasend runs fully on WhatsApp today. Shopify order automation (confirmations, COD, shipping, abandoned cart) is in active development and will roll out to every account once it's ready; nothing you need to do on your end.

Is there a free plan?

No, every plan runs on a 7-day trial with a card on file, then converts to a paid subscription. You're not charged during the trial, and you can cancel any time before it converts.

Is Instagram automation available yet?

Yes, DMs, the shared inbox, AI replies, comment-to-DM automation and the follow-gate are all live for every account today, on the official Instagram Graph API.

Official Meta Tech Provider

Turn Instagram comments and WhatsApp messages into leads, automatically.

Supasend answers the moment someone comments on Instagram or messages you on WhatsApp, checks the follow when you ask for one, and files every lead on one pipeline.

Start free trial See how it works

7 days free. No card needed.

Built on official platforms

Meta Tech Partner
Instagram API
WhatsApp Cloud API
Meta Embedded Signup
Razorpay billing
Official, no scraping
Meta Tech Partner
Instagram API
WhatsApp Cloud API
Meta Embedded Signup
Razorpay billing
Official, no scraping

The facts

Numbers you can check, not promises.

No invented logos or ratings. Just what you get, in plain terms.

7 day free trial

No card needed. Choose a plan only if you want to keep going.

From ₹399 a month

WhatsApp fees are Meta’s, passed through at cost.

Try it yourself

northwind.studio

Replies in seconds

Reel: Lightroom presets

Comment GUIDE and I will send the pack.

Comment
DM
Follow check
Lead filed

Interactive sample. Nothing is sent.

1,000 free AI replies

A month, per WhatsApp number, inside the 24 hour window.

0 passwords shared

Official API access. Nothing scraped, no follows taken on trust.

Comparison

Supasend vs doing it by hand.

Stop copy pasting links at midnight. See what changes when the comment section works for you.

Feature	Supasend	By hand	Basic auto replies
Reply speed	Seconds, day or night	When you get to it	Seconds
Follow check	Verified with Instagram	You check by eye	Usually a button, taken on trust
Overnight	Always on	Nobody home	Always on
Lead tracking	Pipeline with stages and reminders	Notes and screenshots	A list of names
Team inbox	Shared, with roles	One person’s phone	Often one login
Monthly cost	From ₹399	Your evenings	Varies

Features

Everything between the comment and the close.

We automated the repetitive part so you can focus on the offer, not the inbox.

Comment to DM
A keyword on any reel or post triggers a public reply and a private DM at the same moment.
Follow gate
Ask for the follow before the link, then verify it with Instagram itself.
Safety Engine
Goes viral and the comments flood in? Replies are paced to stay inside Instagram’s limits, and the rest wait in a queue.
Story replies and mentions
Someone replies to or mentions your story. They get an answer, you get a conversation.
WhatsApp broadcasts and drips
Send an offer to a segment, then follow up on a schedule. Queued and paced, with every reply landing in your inbox.
AI inbox
Trained on your own documents. Answers the repeat questions on Instagram and WhatsApp, and hands off when it should.
Flow builder
Buttons, keywords, delays and branches, laid out visually. No code, no developer.
Pipeline
One pipeline for both channels. Stages you name, email reminders when a follow up is due, and a bin for junk leads.

Explore the toolkit

How it works

Go live in four simple steps.

No code, no developer, no waiting on anyone.

01
Connect your channels
Log in with Instagram, and add your WhatsApp number through Meta’s own signup. No password handed over, nothing scraped.
02
Pick a trigger
Choose a reel, post or story, or a WhatsApp message. Set the word people type, like GUIDE or LINK.
03
Write the reply
Write what they get. On Instagram, switch the follow gate on and Supasend checks it before the link goes out.
04
Work the leads
Replies land on your pipeline with the full chat attached. Follow up, or hand off.
Leads
- Ananya ShahQualified
- Rohan MehtaNew
- Sana QureshiFollow up

One workspace

Instagram, WhatsApp and the inbox, together.

Every comment gets a DM before you open the app.

Keyword triggers on reels, posts and stories
A follow gate verified with Instagram
Paced sending that handles viral spikes
Story replies and mentions answered automatically

Explore Instagram

supasend

Auto DM · replies in seconds

jess.styles commented “GUIDE” on your Reel

Hey! ✨ So glad you commented — tap below and I’ll send it right over. 👇

📩 Send me the guide

Follow Me

✅ I followed

Click the link below to download the guide ⬇️

Download Guide

The Supasend edge

Built to win back the leads you were losing.

Discover

Never miss a message
Replies go out in seconds on Instagram and WhatsApp, including the ones that arrive while you sleep.
Only real followers get the link
The follow is checked with Instagram, so a tap on a button is not enough.
Every lead filed
Stage, source, next step and the full chat, in one place your team shares.
One pipeline, both channels
A lead can start on an Instagram comment and finish on WhatsApp. It stays one lead, with the full chat attached.

Who it is for

Built for people who sell through DMs.

Creators

You sell a guide, a preset pack, a course or a seat in the cohort. Everyone who asks gets it.

D2C brands

Answer product questions from reels and stories, then confirm the order on WhatsApp.

Coaches and consultants

Find out who is serious before you spend a call on them.

Agencies

Run every client from one workspace, with roles for the right inbox.

Pricing

Simple plans. Seven days to decide.

Every plan includes Instagram and WhatsApp. WhatsApp message fees are Meta’s, passed through at cost.

Starter

For a solo operator moving off the WhatsApp Business app.

₹399 /month

2,000 contacts
5 team seats
10 flows

Start free trial

Growth

Business

For a store that wants AI doing the work, not just replying.

₹1,499 /month

Unlimited contacts
Unlimited team seats
Unlimited flows

Start free trial

Compare every plan

FAQs

Questions, answered.

Still stuck? Ask us directly. A person replies.

Or ask an AI about us

It is built on Instagram’s official API, approved by Meta. Supasend never asks for your password and never scrapes, which are the two things that get accounts flagged. Everything goes out through the same API Meta provides for businesses. The Safety Engine also paces your replies, so a viral post cannot make Supasend send a flood of messages at once. Extra comments wait in a queue and go out at a steady rate.

Stop losing leads to unanswered messages.

Connect Instagram or WhatsApp, set one keyword, and let the first reply go out tonight.

Start free trial See pricing

Cancel before day 8 and you will not be charged

Turn Instagram comments and WhatsApp messages into leads, automatically.

Numbers you can check, not promises.

7 day free trial

From ₹399 a month

1,000 free AI replies

0 passwords shared

Supasend vs doing it by hand.

Everything between the comment and the close.

Comment to DM

Follow gate

Safety Engine

Story replies and mentions

WhatsApp broadcasts and drips

AI inbox

Flow builder

Pipeline

Go live in four simple steps.

Connect your channels

Pick a trigger

Write the reply

Work the leads

Instagram, WhatsApp and the inbox, together.

Every comment gets a DM before you open the app.

Close the sale where people actually reply.

An AI that knows when to stop talking.

Every conversation ends up somewhere.

Built to win back the leads you were losing.

Never miss a message

Only real followers get the link

Every lead filed

One pipeline, both channels

Built for people who sell through DMs.

Creators

D2C brands

Coaches and consultants

Agencies

Simple plans. Seven days to decide.

Starter

Growth

Business

Questions, answered.

Is Instagram automation safe for my account?

Do I need a business or creator account?

What is the follow gate?

What happens after the 7 day trial?

Does it work with WhatsApp too?

Is WhatsApp messaging included in the plan price?

Can the AI reply for me?

Can my team share one inbox?

Is there a free plan?

Stop losing leads to unanswered messages.